Welcome to Stay West Palm's website, located at www.staywestpalm.com ("Website"). At Stay West Palm / The Lofts On Clematis located at 208 Clematis, West Palm Beach, Florida, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website or use our services. By using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information:
When you make a reservation, contact us, or use any of our services, we may collect personal information that you voluntarily provide to us. This may include, but is not limited to:
• Name
• Email address
• Phone number
• Payment information (credit card details, billing address)
• Guest preferences and stay details
1.2 Non-Personal Information:
We may also collect non-personal information about you when you visit our Website. This information may include:
• Browser type and version
• IP address
• Operating system
• Referring website
• Pages viewed and time spent on our Website
2. How We Use Your Information
We may use the information we collect for the following purposes:
• To process and manage your reservations and bookings
• To communicate with you about your stay, including confirmations, updates, and special offers
• To respond to your inquiries or requests
• To improve our Website, services, and customer experience
• To comply with legal obligations and protect our rights
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
• Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, or providing services to you. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device that help us understand how you use our Website and enable certain functionalities. You can control your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our Website.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security protocols to safeguard your information during transmission and storage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, correct, update, or delete your personal information. If you would like to exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.
7. Links to Third-Party Websites
Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of any third party. We encourage you to review the privacy policies of those websites before providing any personal information.
8. Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us, and we will take appropriate steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our Website with a new effective date. Your continued use of our Website after such changes signifies your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Stay West Palm
208 Clematis
West Palm Beach, FL 33401
Email: info@theloftsonclematis.com
This Cookie Policy is governed by the laws of the United States and the state of Florida.
